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Health & Safety

The Porter Square Hotel is committed to being among the top hotels in Cambridge, Massachusetts by providing a safe and enjoyable experience for our valued guests. We share your concerns about the cleanliness and security of your stay as the COVID19 situation continues to evolve.  We have implemented several new policies and cleaning procedures to ensure the safety and comfort of our guests and employees.  

 

COVID-19 Travel Advisory: Please read the latest advisory by Governor Baker HERE

Effective March 22, 2021 all visitors and returning residents entering Massachusetts are advised to quarantine for 10 days upon arrival.

  • Travelers are exempt from this advisory if they produce a negative COVID-19 test result that has been administered up to 72 hours prior to their arrival in Massachusetts. 
  • Visitors to MA who have received two doses of the Moderna or Pfizer vaccine, or one dose of Johnson & Johnson, more than 14 days ago, are exempt from this advisory.  
  • Anyone who is returning to Massachusetts after an absence of fewer than 24 hours is exempt from this advisory.
  • Workers who enter MA to perform critical infrastructure functions are exempt from this advisory while they are commuting to work.
  • Travelers are encouraged to consult and follow the CDC’s guidelines and requirements for travel.  

More details about the above travel advisory can be found here

 

Guest Experience 

  • Reduced contact upon check-in & sanitized keys. 
  • Guests will be asked at check-in if they would like to opt out of housekeeping. 
  • Out-of-state guests who ARE vaccinated may receive normal housekeeping, should they be able to provide the hotel with documentation of their full Covid-19 vaccination.
  • Out-of-state guests who are NOT vaccinated, or do not have a negative Covid-19 test, will not receive housekeeping during their stay. As always, towels and extra amenities are available 24/7 upon request through the front desk.
  • Occupied rooms will be placed out of service for a minimum of 24 hours after a guest checks out. 
  • Valet services are still available. 
  • Elevators are equipped with wall mounted hand sanitizing stations. 
  • Elevators have a max occupancy of two guests at a time. 
  • Sanitizing stations are available throughout the hotel. 
  • Elimination of non-essential items in each room. 
  • Business Center has been re-configured to ensure social distancing guidelines are being followed. 
  • Fitness Center will remain closed until Phase 4 of Massachusetts re-opening plan. 

 

Cleaning 

  • Frequency of cleaning and disinfecting will increase in high traffic areas.
  • Focus on deep cleaning of high touch surfaces such as door handles and elevator areas. 
  • Use of Ecolab cleaning products, meeting EPA guidelines and recommended for use against viruses will be used.
  • All bed linen will continue to be washed at a high temperature in accordance with CDC Guidelines.
  • Signage throughout the hotel reminding all to maintain social distancing requirements and keep your mouth and nose covered. 
  • Mandatory requirement of face coverings for all guests who enter and exit the hotel. 
  • Re-arranging common areas to encourage social distancing. 

 

Employee Protocols 

  • Use of Personal Protective Equipment (PPE) among employees, disinfecting workstations and equipment throughout each day. 
  • Ongoing staff training on COVID19 cleaning procedures as the progress with the changing information from CDC and WHO. 
  • Employees are trained on how to respond and report potential cases of COVID-19 as well as recognize the signs and symptoms. 
  • Housekeeping staff are to complete rigorous cleaning checklists before, during, and after cleaning each room. 
  • Front desk will stagger employee shifts to limit overlap and follow social distancing guidelines. 

Our evolving polices are guided by information obtained by the CDC, local authorities, and industry leading experts.  Guest safety will always remain our top priority while we navigate our “new normal.”  We will continue to update this page with the latest information.  Our staff is eager to assist 24/7 with any questions or concerns that may arise during this time.  

 

Helpful Information 

Below are some links with the most up to date information on COVID-19 and lodging here in Massachusetts. 

Centers for Disease Control and Prevention 
Mass.gov website dedicated to COVID-19 
Cambridge Public Health Department 

All visitors to Massachusetts are urged to self-quarantine for a period of ten days after entering the state.